Lockout: Utilities Turned Off

What options does a tenant have when the utilities are shut off?

Under the Section 23.1811(A) of the Mount Prospect Residential Landlord and Tenant Regulations, a tenant has several options if the landlord turns off one or more essential service (heat, running water, electricity, gas, telephone service, internet, or plumbing).

Lockouts are illegal. Lockouts are any action (or threat of action) by a landlord that prevent a tenant from living in or accessing their unit.

  1. Call the local department of buildings and the local police. To contact Code Enforcement in the Village, Mount Prospect tenants can call the Community Development Department at 847-818-5328.
  2. Send a demand letter to stop the lockout.
  3. Sue the landlord for a court order damages (two months' rent and the actual damages suffered).
  4. Terminate the lease by sending a notice that the lease will terminate in 3 days.

There are some exceptions.

Please note that these remedies are not available if a utility is turned off because of the tenant's failure to pay a bill that is the tenant's responsibility under the terms of the lease.

Also, in emergencies like gas leaks or fires, your landlord might need to temporarily shut off the utilities to keep everyone safe. And if your building needs some repairs or fixes, your landlord can shut off the utilities for a short time, but they have to give you at least 7 days' notice beforehand. 765 ILCS 735/1.4.

The above article provides information about legal issues but is not the same as legal advice. Legal advice is when a lawyer applies the law to your specific situation. The information in this article does not replace the advice or representation of a licensed attorney. Law Center for Better Housing cannot guarantee the accuracy or completeness of the information in this article and is not responsible for any consequences that may result from using it. You should consult with a licensed attorney to ensure the information in this article is appropriate for your specific situation. Using the information in this article does not create a relationship between Law Center for Better Housing and you as your attorney

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